Customer service from vintrica
Using the e-vignette is really easy. Please take a look at our frequently asked questions before contacting our customer service. You’ll generally find the answer to your question there quickly. If you have any other questions about your registration or if you need help, our friendly customer service team will be happy to help you at any time.
Telephone
Opening hours: Mon - Fri 9:30 a.m. – 4 p.m. (GMT+2)
+49 8232 76 899 76 40(costs for calls to German landlines)
Contact for the e-vignette Hungary
Transfers of Hungarian motorway vignettes, change of number plate, incorrect price category or category change, incorrect number plate, proof of entitlement, double purchase, repurchase, information on penalties:
Please contact Nemzeti Útdíjfizetési Szolgáltató Zrt.:
Postal address: Hungary-1380 Budapest, Pf.: 1170
E-mail: ugyfel@nemzetiutdij.hu
Telephone (in German on weekdays from 8 a.m. to 4 p.m.): +36 36 587 500
Fax: +36 1 436 8210
All further information can be found here.